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Grubbian Rewards

Earn points toward your next meal.

Earn points on eligible meal pre-orders, then use them toward a future meal.

Find a restaurantCheck eligibility
Earn 1 point
per complete KES 100 of qualifying cash paid
1 point = KES 1
toward an eligible meal
Cover up to 50%
of the original meal value with available points

Earn. Unlock. Enjoy.

  1. 1

    Earn on your meal

    Pay for an eligible meal pre-order. Your earnings appear as Pending, then become Available when the order is Fulfilled.

  2. 2

    Reach 100 qualifying points

    Once 100 earned points have become available, redemption unlocks permanently. Spending points does not lock it again.

  3. 3

    Use points at checkout

    Choose how many available points to use, up to 50% of the original meal value. Pay the rest by M-Pesa or card.

Rewards apply to eligible meal pre-orders at participating restaurants. Deposit-only bookings and the portion paid with points do not earn points. Applicable terms and supported app versions are required.

Your wallet, explained

Know where your points stand.

Find your wallet and unlock progress in Orders.

Available
Ready to use once redemption is unlocked.
Pending
Earned from a paid order, waiting for fulfilment.
Reserved
Held for a checkout, until payment is verified or the unpaid checkout is safely closed.

Try an example

A KES 2,000 meal

Assume redemption is unlocked and you have 1,000 available points.

0 points1,000 points · 50% of this meal
Cash to pay
KES 1,500
New points earned
15 pending

New points become available after this eligible order is Fulfilled. Your actual balance and eligibility are checked at checkout.

A few more answers

What happens to points if a booking is cancelled or refunded?

Points reserved for an unpaid checkout are released when it is safely cancelled or expires. A refund restores points used on the order and removes its pending earnings. Restored points do not count as new earnings.

Why might Rewards be unavailable?

Rewards depend on the restaurant, eligible order, supported app version and acceptance of the applicable terms. New participation or redemption may also be temporarily paused. A pause does not erase existing points or history.

Do points expire, and can I withdraw or transfer them?

Points do not currently expire. They can be used toward eligible meals, but cannot be withdrawn as cash or transferred to another user.

See all Rewards help or read the terms of use for full details.